WEBSITE REDESIGN

Role: UX Architect 

Work Displayed:

1. Residents Landing Page - desktop and mobile

2. Business Landing Page - desktop and mobile

3. Communities Landing Page - desktop and mobile

4. The Template Document, archiving all modules used & displaying templates for all remaining pages not wired 

5. Final Design

Project Overview: 

Republic Services was looking to do redo their site meant to accompany their rebrand and the launch of their new bill pay service. Their previous site also contained a complex navigation with duplicate content that confused users. As the User Experience Architect on the project, I was tasked with creating a new IA, wireframes, both desktop and mobile views, and a request services prototype. 

By understanding the nature of their vertical, I created an IA with user segmentation to help divide the content in a way that allowed users to self identify and be served content that speaks to them. The new site was also intended to act as a pseudo e-commerce site, where the user can select the services they would like to purchase and then be contacted by a rep. 

Since the site launch their service requests have increased 3 fold. 

View live site here